How to Prepare & Assist

Updated September 27, 2023

Requests for Snow Shoveling Supplies are Closed

We have reached the maximum number of requests for free snow shoveling supplies and are no longer accepting new requests for shovels and ice melt. We are still seeking community snow shoveling volunteers!

In partnership with other City departments, we've launched a pilot program to support community snow shoveling — helping our neighbors who are seniors and people with mobility challenges get safely out the door for errands and appointments by clearing the sidewalks and walkways near their homes. 

  • If you are willing to help a neighbor in need when snow and ice arrive this winter, please register by emailing 684-Road@seattle.gov or calling (206) 684-7623.
  • If you are in need of possible snow shoveling assistance this winter, you may also register by emailing 684-Road@seattle.gov or calling (206) 684-7623 and we will do our best to connect you with a volunteer in your area before snow and ice occur.

Read more about this Neighbors Helping Neighbors Snow Shoveling Program and how to help or request assistance on the page below.

Stay aware and prepare your home and travel plans for the unexpected. Clear your sidewalks of snow and ice. Assist those who need help.  

Before Snow and Ice

Prepare your home for the unexpected.

  • Download the Winter Storm Checklist to help you prepare. Listen to the weather forecast and have a plan if severe weather strikes. 
  • Stock up before the storm. Have a family emergency plan, cell phone and portable charger, battery-operated radio, snow shovel, bag of street salt, warm clothes, extra blankets, flashlights, first aid kit, and supply of food/water/medicine for at least three days.

Prepare

Stock up before the storm. Have a snow shovel, bag of street salt, warm clothes, extra blankets, flashlights, first aid kit, and supply of food/water/medicine for at least three days.

 

Before it Freezes

Sprinkle rock salt (or another environmentally friendly product) on your sidewalk, walkways, and curb ramps to prevent ice from forming.

 

When it Snows – Clear Sidewalks

Clear sidewalks in front of your home or business every 12 hours before snow turns to ice.

 

Check on your Neighbor

Check in with your neighbor if you know they could use your help. Work together and come up with a plan to ensure your block of sidewalk, storm drains, and corner curb ramps are clear of snow/ice.

 

Snow Shoveling Safety Tips

Avoid injury! Make sure you remove snow and ice safely with these resources:

Warning: The City is not responsible for property damage or injuries that result from shoveling snow on sidewalks.

Volunteer for our neighborhood Snow Shoveling Program

Want to volunteer to help your neighbors in need this winter? The City of Seattle has launched a pilot program to support community snow shoveling. The goal is to help seniors and people with mobility challenges get out the door and where they need to go by clearing the sidewalks and walkways near their homes.

If you are willing to help a neighbor in need when snow and ice arrive this winter, please register with our customer care team by emailing 684-Road@seattle.gov or calling (206) 684-7623.

You can save this information by downloading our Neighbors Helping Neighbors Show Shoveling Program flyer.

Translated Flyers:

አማርኛ/Amharic
繁体字/Traditional Chinese 
简体中文/Simplified Chinese
Oromiffa
af-Soomaali
Español
Tagalog
ትግርኛ/Tigrinya
Tiếng việt

Request Snow Shoveling Help

People in need of help removing snow and ice from the sidewalks and walkways around their homes can request help from the Neighbors Helping Neighbors Snow Shoveling Program!

If you'd like to sign up to receive volunteer snow shoveling help in the event of snow and ice this winter, please register with our customer care team by emailing 684-Road@seattle.gov or calling (206) 684-7623. We will do our best to connect you with a volunteer in your neighborhood before winter weather arrives.

    Transportation

    Greg Spotts, Director
    Address: 700 5th Ave, Suite 3800, Seattle, WA, 98104
    Mailing Address: PO Box 34996, Seattle, WA, 98124-4996
    Phone: (206) 684-7623
    684-Road@seattle.gov

    Newsletter Updates

    Subscribe

    Sign up for the latest updates from Transportation

    The Seattle Department of Transportation (SDOT) is on a mission to deliver a transportation system that provides safe and affordable access to places and opportunities for everyone as we work to achieve our vision of Seattle as a thriving, equitable community powered by dependable transportation.