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Thank you for contacting the Customer Service Bureau. Service Request Form (below)
IMPORTANT! PLEASE DO NOT USE THIS FORM TO REPORT EMERGENCIES OR URGENT MATTERS, please call us at 206-684-CITY (2489), Monday – Friday, 8:00 a.m. – 5:00 p.m., or if it is after hours use the list below: The Customer Service Request form has moved please click here to go to the new service request form. Please Note: The City of Seattle has implemented a new application to support customer service requests from constituents. The new application provides a more efficient way to submit and track requests for service inquiries and/or complaints submitted to the City.
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If your concern is regarding a request for information or service about Seattle Public Utilities services such as garbage, recycling, food waste, yard waste, hazardous materials disposal or billing, please access this web site: 
Whether your contact concerns a compliment, complaint, comment, or request for service, we are committed to listening to what you have to say.
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